REFUND POLICY
REFUND POLICY
At Zayian, we aim to ensure your complete satisfaction with every purchase. Our refund policy is designed to provide you with peace of mind when shopping with us.
To qualify for a refund, please adhere to the following guidelines:
- The product must be returned within 60 calendar days from the date of purchase.
- The product must be in its original condition, undamaged, and with all accompanying materials.
- Returns initiated after 30 calendar days from the date of purchase will not be eligible for a refund.
Refund Process
Upon receipt of your returned item, our dedicated team will meticulously inspect it to ensure it meets the refund criteria outlined above. Once approved, we will initiate the refund process.
Refunds will be credited back to the original payment method used for the purchase. Please note that for credit card payments, it may take 5 to 10 business days for the refund to reflect on your credit card statement, depending on your financial institution's processing time.
Contact Us
Should you have any questions or require further clarification regarding our refund policy, please don't hesitate to reach out to our customer support team at contact@zayian.com. We're here to assist you every step of the way and ensure your shopping experience with us remains seamless.
Thank you for choosing Zayian. Your satisfaction is our priority.
Zayian Reviews
Discover why designers, architects, and homeowners worldwide trust Zayian for premium handcrafted brass and copper fixtures. Every piece is made with exceptional attention to detail and built to last generations.
Why Choose Zayian
Heavier Solid Metal
Our fixtures are significantly heavier and thicker than standard options. Premium solid brass and copper construction ensures durability and luxury feel.
Handmade in Our Workshop
Every piece is meticulously handcrafted by our skilled artisans. No hollow parts, no shortcutsβjust authentic craftsmanship you can see and feel.
Not Mass-Sourced
We don't source from China or mass manufacturers. Our fixtures are produced exclusively by our own team, ensuring quality control at every step.
Custom Finishes
Choose from unlacquered brass, polished copper, antique finishes, and more. Made-to-order options available to match your exact vision.
Designer-Grade Quality
Trusted by interior designers, architects, and luxury hotels worldwide. Built for high-end residential and commercial projects that demand excellence.
Secure Worldwide Shipping
Professional packaging and reliable international delivery. Your investment arrives safely, ready to transform your space.
What Our Customers Say
The quality is exceptional. These fixtures are noticeably heavier and more substantial than anything else we considered. Absolutely worth the investment.
We've specified Zayian for multiple luxury hotel projects. The craftsmanship is unmatched, and clients love the authentic patina development.
Finally found fixtures that aren't hollow or flimsy. The weight and finish quality speak for themselves. These will last a lifetime.
As an interior designer, I appreciate the attention to detail. The custom finish options and made-to-order service are exactly what high-end projects need.
The unlacquered brass is aging beautifully in our master bath. Love watching the natural patina develop. True artisan quality.
Shipping to Europe was seamless. The packaging was professional, and every piece arrived in perfect condition. Highly recommend.
You can immediately feel the difference in quality. These aren't mass-produced fixturesβthey're handcrafted works of art.
Best decision for our renovation. The solid brass construction and custom finish options elevated our entire bathroom design.
What Customers Ask About Zayian
Ready to upgrade to real solid brass?
Experience the difference of authentic handcrafted fixtures. Built to last, designed to impress.
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